IT Support for Nonprofits and Churches

Managed IT means Simpatico takes over the day-to-day work of keeping your technology healthy: monitoring, patching, an unlimited remote help desk, backup and disaster recovery, email protection and security. For a nonprofit or church, it replaces reliance on a volunteer or an administrator with a dependable team, protects donor and member data, and makes technology support and costs predictable.

Yes. Many nonprofits and churches have no dedicated IT person, so staff and volunteers share the burden. We provide an unlimited remote help desk, monitor and maintain your computers and network, manage security and backups, and plan upgrades, so your administrator can get back to their actual job. If you do have a volunteer expert, we can work alongside them.

We layer protections around your people and systems: email protection that blocks phishing and malware, backup and disaster recovery, access controls with individual accounts, device management and security awareness training. If you accept online giving or card payments, we also help you meet payment-card security expectations. No single tool stops every attack, so protection is layered and monitored.

Volunteers come and go, and personal devices and shared logins are among the biggest risks. We help you set up individual accounts with only the access each person needs, manage organization-owned devices, and shut off access promptly when someone leaves. We also provide simple, practical guidance and training so volunteers can help without exposing donor or member information.

Managed services are billed on a predictable recurring basis, which replaces surprise repair bills with a planned expense. Pricing depends on the number of users and devices, locations and the services you need. We start with a complimentary strategy session to understand your organization and budget, then provide a clear scope and investment so you know what to expect before committing.

Yes. In addition to managed IT, Simpatico offers audio paging, surveillance and access control. Having one partner for your network and your building systems means fewer vendors to coordinate and fewer finger-pointing calls when something doesn’t work. We can talk through the needs of your facility during a strategy session.

It is a straightforward conversation about where your organization’s technology is today and where the gaps and risks are. We look at support, security, backups, devices and budget, help you identify your highest-value starting point, and outline what it would take to get there. It is complimentary, with no obligation and no hard sell.

We serve clients nationally, with offices in Texas and Massachusetts. Day-to-day support is delivered remotely through our help desk, and our team can talk through onsite needs for your location. Call 855-672-4800 or schedule a strategy session to confirm coverage for your organization.