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Simpatico.com

Your competitors are automating.
Are you?

Simpatico is a Managed Intelligence Provider (MIP) for businesses with 20–250 employees. We combine AI and automation, managed IT, cybersecurity and compliance with business strategy, so you can scale without adding headcount.

Slide 1 of 2: Your competitors are automating. Are you?

Simpatico team at a community event

Why Simpatico

What is a Managed Intelligence Provider?

A Managed Intelligence Provider (MIP) does more than keep technology running. At Simpatico, we combine AI-driven automation with human expertise to remove repetitive work, protect your data and help your team adopt tools that drive measurable outcomes.

Where traditional IT providers focus on uptime, we focus on ROI, growth and competitive advantage — with managed IT, cybersecurity and compliance built in.

The Simpatico Advantage

What makes Simpatico different?

Transformation Consulting

We don’t just install tech — we help you rethink processes, quantify ROI and drive organizational change.

Intelligence Orchestration

We deploy and manage AI automations that run alongside your team, automating repetitive work and optimizing workflows.

Custom Solutions

Every business is unique. We deliver tailored AI integrations built for your goals, systems and culture.

How does the Simpatico process work?

From assessment to business impact

  1. Discovery

    Map bottlenecks and opportunities with our coaches and advisors.

  2. Roadmap

    Co-design a lightweight automation plan for quick wins and reduced risk.

  3. Orchestration

    Deploy automations and intelligent agents that streamline work.

  4. Optimization

    Continuously measure, refine and expand ROI across your operations.

Our Services

Simpatico Managed Intelligence partner reviewing analytics

Managed Intelligence & AI Automation

Turn data into decisions.

Managed Intelligence gives your business the insight and automation to operate smarter, faster and more securely. From automated onboarding, intake and reporting to AI-driven analytics, Simpatico helps you scale with confidence.

Engineer monitoring managed IT systems

Managed IT Services

Keep your business running.

An unlimited remote help desk, 24/7 monitoring, patching, backup and disaster recovery, and strategic IT planning with a dedicated account manager or IT director. Our engineers keep your technology running smoothly and securely so your team can focus on growth.

Circuit board with a security lock

Cybersecurity

Defend every endpoint.

Managed cybersecurity with 24/7 monitoring backed by a Security Operations Center, endpoint detection and response, DNS filtering, dark web monitoring and security awareness training. A layered approach that protects your business from evolving threats and keeps your data secure.

Shield graphic representing CMMC and compliance

CMMC & Compliance

Meet the rules you answer to.

End-to-end CMMC 2.0 support for DoD contractors, from readiness assessment to C3PAO certification, plus compliance services for HIPAA, PCI DSS and the GLBA Safeguards Rule. Three specialized organizations. One integrated solution.

Security camera monitoring a facility

Physical Security

Protect your building.

Access control, video surveillance, burglar and fire alarms, and audio paging, designed, installed and supported by the same team that manages your network, so your building systems work together and stay secure.

Testimonials

Our client feedback CSAT

97.9

476 reviews in 30 days

“Very quick response.”
1 / 3
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Knowledge Hub

Free resources for growing businesses

Explore free articles, guides, case studies and videos on AI and automation, cybersecurity, compliance and managed IT. Practical insights to help you make smarter technology decisions for your business.

Frequently asked questions

What is Simpatico?

Simpatico is a Managed Intelligence Provider (MIP) for businesses with roughly 20 to 250 employees. We combine AI and automation, managed IT, cybersecurity, compliance and physical security with business technology strategy. Instead of only keeping systems running, we help companies remove repetitive work, protect their data and use technology to grow without adding headcount. Simpatico has offices in Texas and Massachusetts and serves clients nationally.

What is a Managed Intelligence Provider (MIP)?

A Managed Intelligence Provider is a technology partner that goes beyond traditional IT support. Along with help desk, monitoring and security, an MIP brings business technology strategy, AI and automation into the relationship, so technology decisions are tied to outcomes like hours saved, risk reduced and growth. Simpatico is a Managed Intelligence Provider, pairing dependable day-to-day support with a partner focused on helping you work smarter.

What services does Simpatico offer?

Simpatico offers AI-powered automation and Managed Intelligence services, managed IT with an unlimited remote help desk and 24/7 monitoring, managed cybersecurity with Security Operations Center monitoring, compliance services for CMMC, HIPAA, PCI DSS and the GLBA Safeguards Rule, and physical security including access control, video surveillance and alarms. Most clients combine several services under one strategic plan.

Which industries does Simpatico serve?

Simpatico works with healthcare practices, financial services firms, law firms, real estate brokerages, manufacturers and aerospace suppliers, construction companies and trades, and nonprofits and churches. Each industry gets support tailored to its systems and rules, such as HIPAA for healthcare, the GLBA Safeguards Rule for financial firms and CMMC for defense suppliers.

How can AI and automation help a small or midsize business?

AI and automation take over repetitive, rule-based work such as data entry, employee onboarding and offboarding, client intake, invoice processing, ticket routing and recurring reports. That frees your team for higher-value work and helps you grow without adding headcount. Simpatico starts with one high-value workflow, measures the time saved against a baseline and builds from there, with security and governance built in.

How is Simpatico different from a typical IT provider?

Typical IT providers react when something breaks and measure tickets closed. Simpatico plans ahead with a business technology strategy, measures business outcomes, builds security and compliance into everything, and adds AI and automation to your workflows. You get dependable managed IT and cybersecurity plus a strategic partner focused on ROI and growth.

Does Simpatico help with CMMC, HIPAA and GLBA compliance?

Yes. Simpatico helps defense contractors prepare for CMMC through our CMMC-Ninety program, provides HIPAA and PCI DSS compliance assessments with the documentation you need if you are audited, and helps financial businesses build a written information security program under the GLBA Safeguards Rule. We handle both the technical controls and the documentation. Confirm specific obligations with your compliance advisor.

Where is Simpatico located?

Simpatico has offices in Texas and Massachusetts and serves clients nationally. Day-to-day support is delivered remotely through our help desk and monitoring, so businesses in other locations receive the same service. Call 855-672-4800 or schedule a strategy session to confirm coverage for your locations.

How do I get started with Simpatico?

Start with a complimentary strategy session. We will talk through where your technology is today, where your team loses the most time and where the biggest risks are, then outline a plan and a clear scope and investment before you commit to anything. You can schedule online or call 855-672-4800.

Our Partners

  • 3CX partner logo
  • VMware partner logo
  • Arctic Wolf partner logo
  • Conceal partner logo
  • ConnectWise partner logo
  • Dell Technologies partner logo
  • Infrascale partner logo
  • Kaseya partner logo
  • KnowBe4 partner logo
  • Lenovo partner logo
  • Liongard partner logo
  • Make partner logo
  • ThreatLocker partner logo
  • Smart Assistant Pro partner logo
  • SentinelOne partner logo
  • ScalePad partner logo
  • Pax8 partner logo
  • PandaDoc partner logo
  • Nilear partner logo
  • Moovila partner logo
  • Cisco Meraki partner logo
  • BCM One partner logo