Managed IT & GLBA Compliance for Financial Firms

Managed IT means Simpatico takes over the day-to-day work of keeping your technology healthy: 24/7 monitoring, patching, an unlimited remote help desk, email protection, security awareness training, backup and disaster recovery. For an accounting, advisory, lending or insurance firm, that means client data is actively protected, staff stay productive through busy season, and your security program is documented rather than improvised.

The GLBA Safeguards Rule requires covered financial institutions to protect customer information through a written information security program built on a risk assessment. It can reach tax preparers, mortgage brokers, lenders and other non-bank businesses, while SEC-registered advisers fall under SEC Regulation S-P. Which rules apply depends on your firm, so confirm with your compliance advisor. We help you build and maintain the program.

We layer protections around your people and systems: email protection that blocks phishing and malware, encryption, multifactor authentication and access controls, 24/7 monitoring, security awareness training, and backup with disaster recovery. We also document what is in place so you can show it to regulators, clients and insurers. No single tool stops every attack, which is why the approach is layered and monitored.

Attackers impersonate clients, executives and vendors to redirect money. We reduce the openings with email protection that catches impersonation and phishing, multifactor authentication, monitoring for suspicious sign-ins and security awareness training for the staff who handle payments. We also help you set simple verification practices, such as calling a known number before a wire or banking change is honored.

We monitor your servers, workstations, network and key applications around the clock so problems are caught before deadlines, and handle patching on a plan rather than during a crunch. An unlimited remote help desk resolves everyday issues quickly, and backup with disaster recovery helps you restore data if something fails. The goal is that tax season or quarter-end isn’t derailed by IT.

Yes. Staff often paste client information into public AI tools without realizing the exposure. We offer secure AI for business through Hatz AI, powered by Simpatico, with access controls and governance around how AI is used, and we can help set an AI use policy for your firm. The aim is productivity gains without client data leaving your control.

Yes. When your controls are documented, questionnaires become much faster to answer. We help you put the right controls in place, such as access management, encryption, monitoring and training, and capture the evidence behind them so you can respond consistently to clients, custodians, carriers and cyber insurers instead of rebuilding answers each time.

Cost depends on the number of users, locations and systems, and on which security and compliance services you need, such as GLBA program work. Rather than quote a generic number, we start with a complimentary strategy session to understand your firm, then provide a clear scope and investment so you know what you are getting before you commit to anything.

It is a straightforward conversation about where your firm’s technology is today and where the gaps and risks are. We look at client-data protection, GLBA readiness, uptime, vendors and AI use, help you identify your highest-value starting point, and outline what it would take to get there. It is complimentary, with no obligation and no hard sell.