by Yesenia Mercado | Sep 9, 2026 | Managed IT, Blog Post, Managed Service, Managed Technology, MSP
Managed IT Guide The Complete Guide To Choosing Managed IT Services Ticket volume per user should decline every quarter, not stay flat. Here's how to evaluate a provider's service model, security credentials, contract terms, and industry fit — before you...
by Yesenia Mercado | Jul 15, 2026 | Blog Post, Blog
CMMC Program Update CMMC Phase II Is Paused. Your Cybersecurity Obligations Are Not. The Department of War suspended third-party assessment requirements while a Reform Task Force reviews the program. Here's what actually changed, what didn't, and what smart...
by Yesenia Mercado | Oct 8, 2025 | Blog, Blog Post, CMMC, Resources
On September 9, 2025, the Department of Defense released its long-anticipated final rule implementing the Cybersecurity Maturity Model Certification (CMMC) program. Beginning November 10, 2025, CMMC will become a binding requirement across the Defense Industrial Base...
by Yesenia Mercado | Sep 15, 2025 | AI for Businesses, Blog, Blog Post, Managed Service, Resources
Last week, Simpatico had the chance to host an evening at the Frisco RoughRiders game, and what a night it was. Between the ballpark energy, the great conversations, and plenty of laughs on the Party Deck, it was the perfect setting to roll out something big—our new...
by Yesenia Mercado | Sep 8, 2025 | AI for Businesses, Blog, Blog Post, Resources
This past weekend, Simpatico had the privilege of joining fellow Red Raiders, friends, and customers at the Texas Tech tailgate. The atmosphere was electric—the perfect blend of school spirit, community pride, and meaningful connections. We want to take a moment to...
by Yesenia Mercado | Sep 3, 2025 | Blog, AI for Businesses, Blog Post, Resources, Uncategorized
For years, businesses have relied on Managed Service Providers (MSPs) to keep their systems running, devices connected, and tickets resolved. But as organizations grow and digital transformation accelerates, the expectations of IT partners have evolved. Today,...
