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The Complete Guide to Choosing Managed IT Services

The Complete Guide to Choosing Managed IT Services

by Yesenia Mercado | Sep 9, 2026 | Managed IT, Blog Post, Managed Service, Managed Technology, MSP

Managed IT Guide The Complete Guide To Choosing Managed IT Services Ticket volume per user should decline every quarter, not stay flat. Here's how to evaluate a provider's service model, security credentials, contract terms, and industry fit — before you...
What the CMMC Pause Actually Means for Your Contracts

What the CMMC Pause Actually Means for Your Contracts

by Yesenia Mercado | Jul 15, 2026 | Blog Post, Blog

CMMC Program Update CMMC Phase II Is Paused. Your Cybersecurity Obligations Are Not. The Department of War suspended third-party assessment requirements while a Reform Task Force reviews the program. Here's what actually changed, what didn't, and what smart...
AI Search Content Strategy Workshop Recording

AI Search Content Strategy Workshop Recording

by Yesenia Mercado | Jun 15, 2026 | AI for Businesses, Resources, Videos, Webinars

AI Search Content Strategy Workshop Get your business found and recommended by ChatGPT and Perplexity — recap and resources from the June 11 session. src="https://www.youtube.com/embed/yUUfUYymv_M?si=BaHmPqylnfI8yAXt" title="YouTube video player" frameborder="0"...
How a Hospitality Group Cut Employee Onboarding From 48 Hours to Minutes

How a Hospitality Group Cut Employee Onboarding From 48 Hours to Minutes

by Yesenia Mercado | Oct 10, 2025 | Case Studies, Resources

Case Study · Hospitality · HR Process AutomationOnboarding cut from 48 hours to minutesA multi-site hospitality group's paper-based HR system left new hires waiting up to 48 hours for credentials — and departing employees keeping access too long....
The CMMC Final Rule Arrives: What Contractors Need to Do Before November 10, 2025

The CMMC Final Rule Arrives: What Contractors Need to Do Before November 10, 2025

by Yesenia Mercado | Oct 8, 2025 | Blog, Blog Post, CMMC, Resources

On September 9, 2025, the Department of Defense released its long-anticipated final rule implementing the Cybersecurity Maturity Model Certification (CMMC) program. Beginning November 10, 2025, CMMC will become a binding requirement across the Defense Industrial Base...
56 Weeks to Stronger Cybersecurity

56 Weeks to Stronger Cybersecurity

by Yesenia Mercado | Oct 6, 2025 | Email Series, Resources, Uncategorized

56 Weeks to Stronger Cybersecurity Protect Your Business, One Week at a Time enroll Now Security Starts Here Our Weekly Cybersecurity Tips series is designed to give you expert guidance, actionable tools, and resources to help you stay secure and confident. Here’s...
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