by Yesenia Mercado | Sep 9, 2026 | Managed IT, Blog Post, Managed Service, Managed Technology, MSP
Managed IT Guide The Complete Guide To Choosing Managed IT Services Ticket volume per user should decline every quarter, not stay flat. Here's how to evaluate a provider's service model, security credentials, contract terms, and industry fit — before you...
by Yesenia Mercado | Jul 15, 2026 | Blog Post, Blog
CMMC Program Update CMMC Phase II Is Paused. Your Cybersecurity Obligations Are Not. The Department of War suspended third-party assessment requirements while a Reform Task Force reviews the program. Here's what actually changed, what didn't, and what smart...
by Yesenia Mercado | Jul 15, 2026 | News
CMMC PAUSE LANDING PAGE — DIVI CODE MODULE VERSIONHow to use:1. New page → Divi Builder → one fullwidth section, padding 02. Add ONE Code module → paste this entire snippet3. Page uses your Theme Builder header/footer as normalAll styles are scoped to #cmmc-pause so...
by Yesenia Mercado | Jul 7, 2026 | Case Studies, AI for Businesses
Case Study · Professional Services · Accounts ReceivableCutting AR costs 74% with AI automationA six-person billing team, nearly $494K a year, and cash still leaking out the back. Then Simpatico rebuilt the whole thing — and nobody lost their job.Invoice time2–4...
by Yesenia Mercado | Jun 29, 2026 | Blog
AI ROI for SMBs is becoming one of the most talked-about topics in business today, but many companies are still measuring it the wrong way. Ask most business owners if their AI investment has been successful, and you’ll hear answers like, “It saves us a...
