Managed IT
Simpatico Managed Services takes charge of your IT responsibilities, ensuring user productivity, operational efficiency, and system security.
The Simpatico Way
Our managed IT services are designed to go beyond basic support. We enhance your operations by automating processes, improving both employee and customer experiences, and ensuring your IT infrastructure scales effortlessly with your business.
Managed Service Simplified
Monitor
Gain visibility into your IT environment to identify potential issues and ensure seamless system performance.
Manage
Implement efficient processes and proactive management strategies to support your IT infrastructure and business goals.
Maintain
Leverage routine updates, optimizations, and security enhancements to sustain reliable and future-proof IT operations.
Managed IT Features
Unlimited IT Support/Help Desk
Unlimited IT Support/Help Desk
24/7 remote IT support ensures your end-users stay productive and engaged at work.
- Always available to minimize downtime.
- Fast fixes for seamless operations.
- Reliable IT support for better focus.
Strategic IT Planning
Strategic IT Planning
Create a roadmap aligning technology initiatives with business goals.
- Align technology initiatives with your business goals.
- Work directly with a dedicated account manager or IT director.
- Customized plans to drive success.
Automation to Internal Systems
Automation to Internal Systems
Streamline your processes to save time, reduce errors, and boost efficiency.
- Automate repetitive tasks to focus on what matters most.
- Minimize mistakes with reliable system workflows.
- Enhance productivity across internal operations.
Device Management
Device Management
Ensure the security of your local devices to achieve peak efficiency and a sense of reassurance.
- Keep your devices protected at all times.
- Ensure peak efficiency for smooth operations.
- Reliable security you can trust.
Disaster Recovery
Disaster Recovery
Ensure swift data restoration and uninterrupted operations when it matters most.
- Stay operational during unexpected events.
- Recover data and systems quickly.
- Safeguard your business from disruptions.
Cloud Solutions
Cloud Solutions
Customizable options for file storage, sharing, and backup solutions.
- Tailored file storage and sharing options.
- Reliable solutions for data protection.
- Simplify access and collaboration.
SaaS Protection
SaaS Protection
Ensure secure data backup, migration, and defense against cyber threats for cloud-based applications.
- Protect data across all SaaS applications.
- Restore lost or compromised data effortlessly.
- Add robust protection without disrupting workflows.
Email Protection
Email Protection
Block phishing, malware, and unauthorized access to protect sensitive communication.
- Stop phishing, malware, and unauthorized access.
- Ensure the integrity and confidentiality of sensitive communication.
- Meet security standards and regulatory requirements with robust protections.
Managed Service FAQs
What are Managed IT Services?
Managed IT Services involve delegating your business’s IT needs to a specialized service provider. These services can include network monitoring, cybersecurity, data backup, cloud management, and general IT support to ensure your technology runs smoothly and efficiently.
Why would I want Managed IT Services?
Managed Services can provide:
- 24/7 Monitoring & Support – Prevent IT issues before they happen.
- Cost Savings – Reduce the expense of hiring an in-house IT team or reduce cost by supplementing your in-house IT team with a Managed Service Provider
- Cybersecurity Protection – Safeguard your business from cyber threats.
- Scalability – Easily adjust IT resources as your business grows.
- Data Backup & Recovery – Prevent data loss and ensure business continuity.
- Planning & Budgeting – Coordinating and completing technology related projects or budgeting for lifecycle of hardware.
What if I already have an in-house IT team?
Managed IT Services can complement your existing IT team by handling routine maintenance, security monitoring, or specialized projects, allowing your team to focus on strategic initiatives.